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Cookie Policy

Which cookies Tidied sets, what each one is for, and how to change your choice at any time.

Last Updated: August 2026

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This Cookie Policy explains how Tidied ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our application. We believe in transparency, so this policy provides detailed information about what cookies we use and why.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies serve various purposes, including:

  • Remembering your preferences: Such as language settings, login status, and customization options
  • Analyzing website usage: To understand how visitors interact with our site and improve the user experience
  • Security: Protecting your account and preventing fraudulent activity

Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device until deleted or expired).

2. How We Use Cookies

We use cookies to enhance your experience with Tidied and to improve our services. Specifically, we use cookies for:

Authentication & Security

Keeping you logged in and protecting your account

Analytics & Performance

Understanding how users interact with our app

Attribution

Knowing which page or campaign brought you here

Preferences & Settings

Remembering your choices and customizations

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in or filling in forms.

Examples:

  • Authentication tokens: Keep you logged into your Tidied account
  • Security cookies: Detect and prevent security threats, abuse, and fraudulent activity
  • Session management: Maintain your session state across pages
  • Supabase authentication: Handle secure user authentication and session management

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the performance and usability of Tidied.

What we measure:

  • Landing pages: which page brought you to Tidied, so we know what to write more of
  • Referral source: the campaign, search or link that referred you
  • Device and browser: so the site is tested against what people actually use
  • Repeat visits: counted against an anonymous identifier, never linked to a third party

Advertising Cookies

We do not use any. Tidied sets no advertising or retargeting cookies, runs no ad network, and shares nothing with advertising platforms. If that ever changes we will ask for your consent before setting anything, and update this page first.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we use.

Examples:

  • User preferences: Remember your theme, language, and display settings
  • Feature toggles: Store your choices for optional features and notifications
  • Customization: Save your dashboard layout and widget preferences
  • Form data: Remember information you've entered in forms to make future visits easier

Detailed Cookie Information

Cookie NamePurposeTypeDuration
auth_tokenUser authentication
Essential
Session
sb-*Supabase session management
Essential
1 year
tidied_consentRemembers your cookie choice on this banner
Essential
6 months
tidied_vidAnonymous visitor ID so repeat visits are not counted twice
Performance
1 year
tidied_attrRemembers which campaign or referral brought you here
Performance
30 days
admin_sessionSigns in staff to the admin area (staff only)
Essential
8 hours

4. Third-Party Cookies

We keep these to a minimum. Tidied uses no advertising networks and no third-party analytics service — visit measurement is done on our own servers. The only third parties that can set a cookie are the ones needed to run the product:

Stripe

Payment Processing

Stripe processes payments securely and may set cookies to prevent fraud and ensure secure transactions.

Stripe Privacy Policy

Supabase

Authentication & Database

Supabase provides authentication services and may set cookies to manage user sessions securely.

Supabase Privacy Policy

Important: We do not control third-party cookies. We encourage you to review the privacy policies of these third-party services to understand how they collect and use your information.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through:

1. Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

2. Cookie Consent Tool

On your first visit you'll see a cookie consent banner. Until you choose "Accept analytics" we set only the essential cookies listed above — no analytics cookie is written before you opt in. You can change your choice at any time using the "Cookie settings" control in our website footer.

3. Withdrawing Consent

Choose "Essential only" in the cookie banner, or open Cookie settings from the footer at any time. Declining stops all analytics cookies immediately; the site keeps working, and signing in still functions because those cookies are strictly necessary. There are no advertising cookies to opt out of.

Warning: Blocking or deleting cookies may impact your experience with Tidied. Essential cookies are required for the website to function properly, and blocking them may prevent you from accessing certain features or logging into your account.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through a prominent notice on our website
  • Request your consent again if required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of Tidied after any changes indicates your acceptance of the updated policy.

8. Contact Information

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:

We take your privacy seriously and will respond to your inquiry as soon as possible, typically within 48 hours.

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